πŸ‘Ά Baby Skincare FAQs

Are Savvvy Baby products safe for newborns?

Yes. Savvvy Baby products are formulated to be gentle and suitable for delicate baby skin. However, we always recommend a patch test before full use, especially for newborns or babies with sensitive skin.

Is Savvvy Baby suitable for eczema-prone skin?

Our baby range is designed to support sensitive and melanin-rich skin. If your child has diagnosed eczema or severe skin conditions, we recommend consulting your GP before introducing new products.

Are your baby products fragrance-free?

Our formulations are created with skin safety as a priority. Full ingredient lists are provided on each product page for transparency.

Can adults use Savvvy Baby products?

Yes. Many adults with sensitive skin enjoy using our baby range due to its gentle formulation.

πŸ‘©πŸ½β€πŸ¦± Adult Skincare FAQs

Are Savvvy products suitable for melanin-rich skin?

Yes. Savvvy Cosmetics is specially developed with melanin-rich skin in mind, particularly for UK weather conditions that can cause dryness and uneven tone.

Do your products treat hyperpigmentation?

Our products are designed to help improve the appearance of uneven skin tone and dark spots. Results vary depending on skin type, consistency of use, and lifestyle.

How long before I see results?

Most clients notice visible improvement within 4–8 weeks of consistent use. Skin renewal cycles differ for everyone.

Do I need a consultation before purchasing?

For targeted treatments (acne, hyperpigmentation, stretch marks), we strongly recommend completing our consultation form to ensure product suitability.

πŸ’†πŸ½β€β™€οΈ Spa & Treatment FAQs

Do you offer mobile spa services in the UK?

Yes. Savvvy Spa operates as a professional mobile service in the UK. Appointment availability depends on location and booking schedule.

Is a patch test required?

Patch tests may be required for certain treatments to ensure safety and suitability.

Can I book without completing the consultation form?

No. For safety and insurance reasons, consultation forms must be completed before treatment.

What happens if I have a medical condition?

Please disclose all medical conditions during consultation. We may require GP approval before proceeding with treatment.

πŸ“¦ Orders & Shipping

Do you ship internationally?

Yes. Savvvy Cosmetics ships to the UK, Nigeria, USA, and selected international locations.

How long does delivery take?

Delivery times vary by location:
β€’ UK: 2–5 working days
β€’ USA: 5–10 working days
β€’ Nigeria: 3–7 working days

(Delivery times may vary during peak periods.)

Do you offer refunds?

Due to hygiene and safety reasons, skincare products are non-refundable once opened. Please review our Returns Policy page for full details.

πŸ”¬ Safety & Compliance

Are your products compliant with UK regulations?

Yes. Products sold in the UK comply with UK Cosmetic Regulation (EC) No 1223/2009 and safety assessment requirements.

Are your products tested on animals?

Savvvy Cosmetics does not support animal testing.

Are your products suitable for sensitive skin?

Many of our products are formulated for sensitive skin; however, individual reactions vary. Patch testing is always recommended.

Influencer & Collaboration FAQs

Do you work with influencers or brand ambassadors?

Yes. Savvvy Cosmetics collaborates with content creators, skincare influencers, mums, and beauty professionals who align with our brand values and audience.

How can I apply for a collaboration?

Please email us with the subject line β€œInfluencer Collaboration – Savvvy Cosmetics” including:
β€’ Your full name
β€’ Social media handles
β€’ Audience demographics
β€’ Engagement rate
β€’ Media kit (if available)

Our team will review and respond if selected.

Do you offer PR gifting?

We offer limited PR gifting opportunities throughout the year based on campaigns and launches.

Loyalty Programme

Do you have a loyalty programme?

Yes. Savvvy Cosmetics offers a loyalty program where customers can earn points on purchases and redeem rewards on future orders.

How do I earn loyalty points?

Points can be earned by:
β€’ Making purchases
β€’ Referring friends
β€’ Leaving verified reviews
β€’ Engaging with special promotions

How do I redeem my points?

Points can be redeemed at checkout once you reach the required reward threshold.

πŸ› Orders & Payments

Can I combine baby and adult products in one order?

Yes. You can combine baby and adult products in the same order. All items will be packaged carefully to ensure product safety and presentation.

What payment methods do you accept?

We accept:
β€’ Debit & Credit Cards
β€’ PayPal
β€’ Klarna (where available)

Klarna allows eligible customers to split payments into instalments.

Is my payment secure?

Yes. All transactions are processed securely using encrypted payment systems to protect your personal and financial information.